Your account lives in the DropDr app.
DropDr accounts, consultations and records are held in the secure application. The web application is in development — until it is released, sign in from your phone.
For patients and families
Find professionals, arrange consultations and continue your connected healthcare journey. Sign in with the mobile number you registered.
Open DropDr on your phoneWeb sign-in in development
For healthcare professionals
Manage your professional presence, availability and patient interactions. Sign in with the details you registered during onboarding.
Open DropDr on your phoneProfessional web portal in development
Both stores, one account.
The same account works on iPhone and Android. Sign in with the mobile number you registered and a one-time PIN.
I did not receive my one-time PIN.
Check the number was entered with the correct country code and that you have signal. Wait for the countdown, then request it again. If it still does not arrive, contact info@drop-dr.com from the email address on your account.
I changed my phone number.
Open the app with your existing account and update the number in your profile so the new one can be verified. If you can no longer access the account at all, contact support and we will guide you through confirming your identity.
My professional profile is still pending.
Profiles are reviewed before they become visible to patients. If something is missing you will be told exactly what. See onboarding.
When will the web application be available?
It is in development. This page will be updated with sign-in routes for patients and professionals when it is released. Until then, everything happens in the mobile app.
Is it safe to sign in on a shared device?
Avoid it where you can. If you must, sign out afterwards and do not save credentials. DropDr will never ask for your password by email or telephone.